BARBARA AMELI
UX Designer
SKILLS
Figma
Microsoft Office & Word
Balsamiq
Adobe Creative Suite
Sketch
Canva
Tableau
Python
R
CONTACT
EDUCATION
2023-2024
Student UX Design Bootcamp | Remote
General Assembly
Completed 480 hours of immersive UX design study, practice, and professional training, acquiring comprehensive knowledge in the field.
Delivered four end-to-end UX design projects within stringent deadlines, demonstrating strong time management, adaptability, and teamwork.
PROFILE
As a human-centred UX Designer, my philosophy is all about the user's journey and emotions, aiming for every interaction to be both meaningful and intuitive. With a background in customer service, I pride myself on understanding people, solving problems, and adapting to new challenges. I am deeply inspired by the entire UX design life-cycle. My superpowers are visual design, user interface and clearly transmitting the soul of mission-driven projects. Embracing a growth mindset, I am consistently curious, eager to learn and explore new ideas. I dream of working on projects that bring positive change to users' lives.
WORK EXPERIENCE
02/2024
Design Lead
EduCompass
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Collaborated with stakeholders for the integration of AI elements into the educational platform.
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Guided the design team in creating a cohesive, user-centric prototype on Figma.
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Established a comprehensive component library for consistent and efficient design processes.
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​Validated successful AI integration through positive teacher feedback in usability tests
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Facilitated a seamless design handover to the development team for implementation
2022 - 2023
Customer Service Advisor
Young Living Europe
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Provided exceptional multilingual customer support in Spanish, Portuguese, and English for + 200 users a week, including order processing and issue resolution, ensuring high customer satisfaction.
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Evaluated user’s product satisfaction by conducting engagement surveys and analysing feedback to provide recommendations for website improvement.
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Achieved "Rising Star" recognition by surpassing performance targets and exemplifying dedication and excellence, coupled with effective collaboration in a remote work environment, contributing to team success and cohesion.
2021 - 2022
Marketing Assistant
Sports Department - Daniel Department Store
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Successfully grew Instagram following from 0 to 700+ by creating compelling social content, including marketing copy and captivating images that enhanced the visual appeal of the store, attracted customers, and increased sales.
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Utilised visual merchandising in line with industry best practices to enhance the in-store experience, optimising product placement and aesthetics to drive sales.